Terms & Conditions

These terms cover your use of this website and any enquiry you make through it. By using the site you accept them. If you don’t, please don’t use it.

“We”, “us” and “Re:Branded” mean the agency behind this website, which designs, builds and runs websites, online stores and campaigns. The contact page is how you reach us, and the last section of these terms says so again.

You are welcome to read this site, print pages from it, and share links to it. There is nothing to sign up for: this website has no accounts, no logins and no payment of any kind.

We grant you a personal, non-exclusive, revocable right to view the site for your own information and to evaluate whether to work with us. That is the whole of the permission. Anything beyond it is covered in the two sections on intellectual property and acceptable use below.

Everything on this website, from the service pages and the descriptions of what is included to the portfolio and the process, is there to explain how we work. None of it is a contractual offer, and none of it is a price or a commitment to a deadline.

You will notice this site quotes no prices and no delivery times. That is deliberate rather than an omission. A number published before anyone has seen your content, your integrations and your review process is either wrong or so wide it tells you nothing. So:

• Price is scoped and quoted after a call, in writing, before anything is signed.
• Timing is committed to at the same point, once the scope is actually known.
• What is included is whatever the written scope says is included. Where a service page and a signed scope disagree, the scope wins.

Descriptions and images on this site are illustrative. We may change, add or withdraw services at any time without notice, and doing so does not affect any work already agreed in writing.

The contact page is the one place on this site that sends us anything. When you use it, please make sure what you send is accurate and that you are entitled to send it, for example that you have the right to give us a colleague’s details if you include them.

Sending an enquiry starts a conversation and nothing more. It does not create a contract, does not reserve capacity, and does not oblige either of us to proceed. We may decline an enquiry, and we sometimes do, usually because the work isn’t something we think is worth doing, in which case we will say so.

What happens to the information you send is set out in the privacy policy.

There is a fixed sequence, and this site describes it the same way everywhere:

1. You get in touch, and a person replies. Nothing is committed.
2. We talk. A short call about what the business needs, before anyone proposes anything.
3. We put the scope and the number in writing. You read it. Nothing has started yet.
4. Work begins only once that written scope is agreed by both of us.

The commercial detail of an engagement, meaning payment, schedule, revisions, acceptance and what happens if either side needs to stop, lives in that written agreement, because it depends on the work. It is not set by this page, and nothing on this page limits or replaces it.

In practice, and subject always to the written agreement for your project:

• Hosting and platform accounts are set up in your name, so they transfer cleanly to you or to whoever takes them on next.
• Advertising, analytics and marketing accounts are yours. We work inside your accounts rather than holding them in ours, so the spend history, the audiences, the data and the creative stay with you.
• The optional care plan changes none of that. It is a separate decision made after launch, it can be started or stopped when it suits you, and declining or cancelling it does not affect what you own or how anything works.
• We take no percentage of your revenue. A build is a quoted project; the care plan, if you take it, is a separate arrangement.

Two ordinary carve-outs. First, third-party components such as a platform, a theme, a plugin, a stock image or a licensed typeface remain owned by whoever owns them, and come to you under their own licence rather than ours. Second, we keep the right to use our own general knowledge, methods and reusable techniques on other projects; that never includes your content, your data or anything specific to your business.

Separately from any of that, this website is ours. Its design, layout, code, copy, imagery and the Re:Branded name and marks belong to us or to our licensors and are protected by copyright and related rights. Reading it and linking to it is welcome; copying it, republishing it, or reusing its design or copy for another business is not.

Please don’t do any of the following. Most of it is obvious; it is written down because the enquiry form is a door into a real inbox.

• Submit anything unlawful, abusive, deceptive, or infringing someone else’s rights.
• Use the enquiry form to send unsolicited advertising, spam, or bulk or automated submissions.
• Impersonate anyone, or send someone else’s details as though they were yours.
• Introduce anything malicious, or attempt to gain access to any part of the site, its server, or any connected system that isn’t open to you.
• Scrape, harvest or systematically copy the site, or place undue load on it.
• Copy the site’s design, code or copy for use elsewhere.

We may refuse or block access, and stop responding to submissions, where any of that is happening.

This website links out to a small number of other sites: the published client sites shown in the portfolio. Those links, and any others we add later, are provided for convenience only. We don’t control those sites, we don’t endorse their content, and we aren’t responsible for what happens on them. Their terms and their privacy policies apply once you leave here.

You are welcome to link to this site from your own, provided you do so fairly and without suggesting an association or endorsement that doesn’t exist. We may ask you to remove a link, and if we do, please remove it.

This website is provided as it is. We work to keep it available and current, but we don’t promise that it will be uninterrupted, error-free, or free of anything harmful, and we may suspend, withdraw or change any part of it without notice.

The content is general information about what we do. It is not professional, technical, legal or financial advice, and it is not tailored to your business. That is what a conversation is for. Please don’t make a decision on the strength of a page alone; get in touch and we will tell you whether it applies to you.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that, and so far as the law allows: we are not liable for loss of profit, loss of business, loss of data, or any indirect or consequential loss arising from your use of this website, from your inability to use it, or from reliance on anything published on it.

If you are a consumer rather than a business, you keep your statutory rights in full, and nothing here affects them.

Liability for work we carry out for a client is a separate matter, dealt with in the written agreement for that work. This section is about the website only.

We may update these terms, usually because something about the site has changed. The version on this page is always the current one, and the date at the top tells you when it last changed. Using the site after a change means you accept the updated version.

Changing these terms does not change any written agreement already signed for work in progress.

If you have a question about these terms, or if something has gone wrong, please tell us first. Nearly everything is faster to fix in a conversation than anywhere else.

The contact page reaches us, and it is the quickest way to get an answer from a person.

Email: office@rebrandeddigital.com